Privacy Policy

Last Updated: March 30, 2026

SJ Storage ("we," "us," or "our") operates the website at sjstorage.netlify.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

Analytics Data

We use Google Analytics 4 (GA4) to collect anonymous usage data about how visitors interact with our website. This may include:

  • Pages visited and time spent on each page
  • Referring website or source
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Operating system
  • General geographic location (city/region level, not precise location)
  • Interaction events (clicks, scrolls, form submissions)

Google Analytics uses cookies to collect this information. The data is aggregated and does not personally identify you.

Session Analytics (Microsoft Clarity)

We use Microsoft Clarity to record session replays and generate heatmaps that help us understand how visitors interact with our website. This may include mouse movements, clicks, and scrolling behavior. Clarity does not collect personally identifiable information. For more information, see Microsoft Clarity's Privacy Policy.

Contact Form Submissions

When you submit a message through our contact form (powered by Netlify Forms), we collect the information you voluntarily provide, which may include:

  • Your name
  • Email address
  • Phone number (optional)
  • Message topic
  • Message content

Cookies and Local Storage

Our website uses your browser's localStorage to remember your preferences. This data is stored locally on your device and is not transmitted to our servers. Preferences stored include:

  • Theme preference (light or dark mode)
  • Language preference (English or Spanish)
  • Text size setting
  • Accessibility settings (high contrast, reduce motion, reading guide, link highlighting)
  • Cookie consent status

2. How We Use Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions
  • Understand how visitors use our website so we can improve content and user experience
  • Monitor website performance and identify technical issues
  • Remember your accessibility and display preferences for a better browsing experience
  • Comply with legal obligations

3. Third-Party Services

Our website uses the following third-party services that may collect or process data:

Google Analytics (GA4)

We use Google Analytics 4 (tracking ID: G-X0V00JJNZM) to analyze website traffic. Google Analytics collects data through cookies and transmits it to Google's servers. Google may use this data in accordance with their own privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information, see Google's Privacy Policy.

Microsoft Clarity

We use Microsoft Clarity for session replay and heatmap analytics. Clarity may set cookies (_clck, _clsk) to support this functionality. Clarity does not collect personally identifiable information. For more information, see Microsoft Clarity's Privacy Policy.

Netlify

Our website is hosted on Netlify, which processes contact form submissions on our behalf. Netlify may also collect server logs including IP addresses for security and performance purposes. For more information, see Netlify's Privacy Policy.

Google Maps

Our Contact page includes an embedded Google Maps iframe to display our location. When you view the embedded map, Google may collect data about your interaction with the map, including cookies and your IP address. For more information, see Google's Privacy Policy.

Storage Commander

We embed a Storage Commander iframe to allow customers to browse and reserve storage units. When you interact with the Storage Commander portal, your information is subject to Storage Commander's own privacy practices. Any data you enter into Storage Commander (such as reservation or payment information) is collected and processed by Storage Commander, not by SJ Storage's website directly.

4. Cookies and Local Storage

Our website uses the following types of data storage:

Cookies (set by third parties)

  • Google Analytics cookies (_ga, _ga_*): Used to distinguish unique users and track sessions. These cookies expire after 2 years and 24 hours, respectively.
  • Microsoft Clarity cookies (_clck, _clsk): Used to support session replay and heatmap analytics. _clck expires after 1 year; _clsk expires after 1 day.

Local Storage (set by our website)

  • Theme preference: Remembers your light/dark mode selection
  • Language preference: Remembers your English/Spanish language choice
  • Text size: Remembers your preferred text size setting
  • Accessibility settings: Remembers high contrast, reduce motion, reading guide, and link highlighting preferences
  • Cookie consent: Remembers whether you accepted or declined cookies

You can clear localStorage data at any time through your browser settings. You can also manage or block cookies through your browser's privacy settings.

5. Data Retention

  • Contact form submissions: Retained in our Netlify dashboard for as long as needed to respond to your inquiry, then deleted periodically.
  • Google Analytics data: Retained according to Google's default data retention settings (14 months for user-level data).
  • Local Storage data: Persists on your device until you clear your browser data or our website removes it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access: You may request details about the information we hold about you.
  • Right to deletion: You may request that we delete any personal information we have collected from you.
  • Right to opt out: You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on or by declining cookies when prompted by our cookie banner.
  • Right to correction: You may request that we correct any inaccurate information we hold about you.

To exercise any of these rights, please contact us using the information provided in Section 9 below.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Data Security

We use reasonable administrative, technical, and physical measures to protect the information we collect through our website. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Because there is no uniform standard for how DNT signals should be interpreted, our website does not currently respond to DNT signals. However, you can opt out of Google Analytics tracking using the methods described in Section 6.

No Sale of Personal Data

We do not sell, trade, or rent your personal information to third parties. We only share information with the third-party service providers described in Section 3, solely for the purposes of operating our website and responding to your inquiries.